Forum User Guidelines – PLEASE READ FIRST

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    To keep our online community a welcoming, supportive and safe place for members, we ask that all members follow the guidelines below. Please remember that every time you use the community (including use of private messages) you are agreeing to our Community Guidelines. You should therefore make sure that you have a good understanding of these documents.

    Community Guidelines

    In summary, we ask everyone to:
    • Be respectful
    • Be supportive
    • Be sensitive to how others may be feeling
    • Use the forum primarily to give and receive support
    • Help to make the forum easy to use for other members

    1. Be respectful

    We want our online community to be welcoming and supportive and also a place where people can express themselves freely. We understand people will have different opinions, but please respect other people’s right to disagree with you.

    Please consider the tone of your posts – giving strong, judgmental opinions about another person’s personal circumstances and choices can be upsetting to that individual and may put them off posting on the forum, especially if the person posting is new to the forum and has not been involved in an online community before. Try to base replies on the information given, rather than make assumptions about a person’s circumstances.
    Please avoid excessive SHOUTING. This involves using lots of CAPITAL LETTERS in posts.

    2. Be supportive

    68SPIDRS is here to provide information, advice and support. Please be supportive of all other members, whatever their caring situation and whatever stage they are on their caring journey.

    3. Be sensitive to how others may be feeling

    Remember that people using our online community may be going through a particularly challenging or difficult time. Please be sensitive to the fact that people may be feeling vulnerable, and consider how your message may be perceived by someone going through a difficult situation. If we think that a comment could be insensitive we may decide to remove it to protect people using the forum.

    4. Use the forum primarily to give and receive support

    Our online community is here for you to connect with other caregivers, support each other and flag relevant information and advice and support.

    5. Help to make our online community easy to use for other members

    Post in the right place

    The forum is divided into sections so you should try and make your post in the one that is most relevant. The moderators and staff may move posts to other sections of the forum if they think it would be more helpful for other users.

    Stick to the topic

    Please try and keep to the thread’s original intention. We do not want to impact the conversation but if a new topic evolves it is good practice to start again in a new thread. Moderators and staff may lock topics that go off thread or move topics into new areas.

    Posting images

    Please DO NOT post personal images on the forum. Any pictures found added will be removed.

    Private Messages

    The content of private messages should remain private and should not be posted on the forum. Our Community Guidelines also apply to private messages and if you receive a private message that does not follow the guidelines please report it to us at

    Links to/from other websites

    You are welcome to post links (URLs) to other websites on the forum if you think this would be helpful to other members. When doing this please include a short summary and a link to the relevant web page. Please do not cut and paste large sections of content from other websites onto the forum. The posting of a URL on the forum does not imply any endorsement and 68spidrs may remove URL’s from posts if we feel they are not appropriate to the overall purpose and mission of the community.

    Commercial advertising or plugging of products, websites etc. is not allowed on the forum and such posts will be removed.

    Members are welcome to post links on other websites back to this forum. However, cutting and pasting large chunks of content from here onto other sites is not allowed, as it removes comments from their context and is a breach of copyright.

    Unless stated otherwise, views expressed in this community are purely the views of the members and as such don’t constitute professional recommendations or advice or the opinions of 68spidrs.

    Duplicate posts

    Please do not make the same post in different sections of the community. Duplicate posts will be removed.

    Research and consultations

    Because our community is primarily here to obtain peer support, we do not allow third parties to post links to research or surveys.

    How do we moderate our online community?

    68spidrs online community monitors all posts made on the forum and recognizes that most interactions are between members who are giving and receiving valuable support. We cannot guarantee that one of us will be on the forum at all times, especially at weekends and at night, but we will respond to any posts or private messages addressed to us as quickly as we can.

    Moderators will be looking out for any posts which do not follow the forum guidelines and will remove them if necessary. They will inform us if they see any posts which:

    • contain insulting personal remarks, are offensive, abusive or act in a way to cause harassment
    • make comments that misrepresent or damage the reputation of 68spidrs, whether on the 68spidrs forum or on any other public forum or site
    • are not constructive to the overall purpose of 68spidrs

    What happens when people don’t follow the guidelines?

    When posting in the community please be sensitive to the fact that you are communicating with real people who may be dealing with very challenging real-life situations. We recognize that members will be experiencing a range of emotions, including anger, and that you may sometimes need to ‘let off steam’. However, please consider how your words or the tone of your message could be perceived by others, and be aware that any comments that are offensive, inappropriate or disruptive will be removed.

    When a member does not follow our community guidelines, we may have to suspend their account. If someone repeatedly breaks our guidelines, we may implement a longer suspension or, as a last resort, a lifetime ban.

    What to do if you find offensive, inappropriate or disruptive comments

    Please contact us at and we will take appropriate action as soon as we can.

    Compliments and Complaints

    We welcome all feedback about the forum and this should be sent by email to Feedback about moderation of our online community should also be sent to this email address and not posted on the forum.

    Any complaints that are posted in the open area of the forum will be removed and we will send a private message to the person concerned to remind them of the correct procedure.

    Keeping safe

    For your safety and security you should not post your personal address, email, phone number on the forum. You should also not post any identifiable information about the person(s) you are looking after. We also ask that when you set up your username you do not use your full name. Any posts containing real names, addresses or phone numbers will be removed.

    If you would like to contact other forum members please use the ‘Private Messages’ feature.

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